Customer Service Rep08945 Oak Island NC

Domino's Franchise; Oak Island (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a vibrant team at a well-known pizza franchise where your customer service skills will shine! As a CSR, you'll be the friendly face greeting customers and taking orders, ensuring a positive experience from start to finish. This role offers a dynamic environment where you can showcase your exceptional attitude and build relationships with customers. You'll also assist in pizza making, contributing to the fun and energetic atmosphere of the store. If you're ready to be part of a team that values hard work and a good time, this is the perfect opportunity for you!

Qualifications

• Exceptional attitude and customer service skills are essential.
• Ability to handle cash and make accurate change.

Responsibilities

• Take orders over phone and in person while providing excellent customer service.
• Assist pizza makers and maintain cleanliness in the customer area.

Skills

Customer Service

Cash Handling

Verbal Communication

Order Processing

Positive Attitude

Education

High School Diploma or Equivalent

Tools

Computer Keyboard

Touch Screen

Job description

Job Description

CSR - Insider Position Description

Department: Store Operations

Job Title: CSR - Insider

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager – secondary report

Direct Reports: N/A

Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

As a CSR, you'll help out with pizza making, but you'll focus more on front-line customer care.

CSR responsibilities:

1. Taking orders over phone and in person
2. Greeting customers within 10 seconds
3. Building relationships with customers
4. Up selling
5. Cash handling
6. Keeping the customer area clean
7. Assisting Pizza Makers with toppings and dough.

Minimum requirements and expectations:

1. An EXCEPTIONAL and POSITIVE attitude
2. Must be 16 years of age or older
3. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
4. Must be able to make correct monetary change
5. Verbal, writing, and telephone skills to take and process orders
6. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
7. Ability to enter orders using a computer keyboard or touch screen
8. Ability to comprehend and give correct written instructions
9. Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person
10. Talking and hearing on telephone
11. Near and mid-range vision for most in-store tasks
12. Depth perception
13. Ability to differentiate between hot and cold surfaces
14. The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
15. Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza is an Equal Opportunity Employer.

Qualifications:

All your information will be kept confidential according to EEO guidelines.