Customer Service Rep II

Preferred-Bank; West Arcadia (CA); Sur place; USD 26 000 - 29 000; Plein temps

Résumé du poste

Preferred-Bank in West Arcadia, CA is seeking a Customer Service Rep II to provide banking services, handle transactions, and assist customers with accounts.

You will balance cash drawers, process night-drop and mail transactions, and participate in cross-selling products while delivering accurate records and friendly support to customers and local businesses.

Qualifications

• Minimum 3 year of experience in bank operations required.
• New account experience preferred.
• Good communication skills (written and oral)
• Proven customer support experience
• Ability to multitask, prioritize and manage time effectively

Responsabilités

• Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, and new account.
• Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
• Process various Night-Drop and Mail transactions as needed
• Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
• Cross-sell bank products
• Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

Connaissances

Customer service

Communication skills

Time management

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Rep II

Salary Range: $19.00 To $21.00 Hourly

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.

• Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, and new account.
• Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
• Process various Night-Drop and Mail transactions as needed
• Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
• Cross-sell bank products
• Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.

QUALIFICATIONS:

• Minimum 3 year of experience in bank operations required.
• New account experience preferred.
• Good communication skills (written and oral)
• Proven customer support experience
• Ability to multitask, prioritize and manage time effectively