Customer Service Rep: Growth, Flexible Schedule & Benefits

Jim Saxton - State Farm Agent; Austin (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jim Saxton - State Farm Agent is seeking a Customer Service Representative in Austin to deliver exceptional customer experiences and support a growing insurance business.

You will handle inquiries, coordinate with the agent team, and help community members with their needs while supporting a high-performing, team-oriented environment. Licensing and professional development are emphasized to foster career growth.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Jim Saxton - State Farm Agent is seeking a Customer Service Representative in Austin to deliver exceptional customer experiences and support a growing insurance business.

You will handle inquiries, coordinate with the agent team, and help community members with their needs while supporting a high-performing, team-oriented environment. Licensing and professional development are emphasized to foster career growth.