Customer Service Rep — Flexible Hours & Growth

SmartRecruiters, Inc.; Jeffersonville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Indiana is seeking full-time Store Customer Service Reps to join a fast-paced team focused on delivering excellent customer experiences. You’ll handle inquiries, process orders, and contribute to a positive store environment.

Ideal candidates show a positive attitude, empathy, and strong communication skills, with a passion for helping customers and supporting store operations during peak hours.

Qualifications

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries across channels.
• Communicate clearly with customers and colleagues.
• Acknowledge and resolve customer complaints effectively.
• Know our products inside and out to answer questions.
• Process orders, forms, applications, and requests accurately.
• Keep records of customer interactions, transactions, comments, and complaints.
• Coordinate with colleagues as necessary to fulfill requests.
• Provide feedback on the efficiency of the customer service process.
• Manage a team of junior customer service representatives when required.

Responsibilities

• Assist customers and answer inquiries across channels.
• Process orders and requests accurately and promptly.
• Maintain detailed records of interactions and transactions.
• Collaborate with team to resolve issues and improve service.
• Ensure customer satisfaction and professional support at all times.

Skills

Positive attitude

Empathy

Customer service

Communication

Problem solving

Product knowledge

Order processing

Record keeping

Team coordination

Customer satisfaction

Job description

Domino's Pizza in Indiana is seeking full-time Store Customer Service Reps to join a fast-paced team focused on delivering excellent customer experiences. You’ll handle inquiries, process orders, and contribute to a positive store environment.

Ideal candidates show a positive attitude, empathy, and strong communication skills, with a passion for helping customers and supporting store operations during peak hours.