Customer Service Rep - Part-Time with Growth Path

SmartRecruiters, Inc.; Madison (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's Pizza is seeking a part-time Customer Service Rep to join our Indiana team. This role emphasizes friendly, professional customer interactions, prompt inquiry responses, and accurate order processing.

You will learn our menu deeply to answer questions and help customers with orders, while maintaining thorough records of interactions. We promote growth within the company, with many team members advancing from entry roles to store management or corporate operations over time.

Qualifications

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Job description

Domino's Pizza is seeking a part-time Customer Service Rep to join our Indiana team. This role emphasizes friendly, professional customer interactions, prompt inquiry responses, and accurate order processing.

You will learn our menu deeply to answer questions and help customers with orders, while maintaining thorough records of interactions. We promote growth within the company, with many team members advancing from entry roles to store management or corporate operations over time.