Customer Service Rep (5143)

Domino's; Orlando (FL); Vor Ort; USD 33.062.000 - 44.083.000; Vollzeit

Zusammenfassung

Domino's in Orlando, FL is seeking a friendly Customer Service Representative to greet customers, take orders, and ensure a positive experience. You will handle phones, process payments, and uphold Domino's standards in product quality and cleanliness.

The role emphasizes teamwork, reliability, and strong communication as you support daily store operations and provide exceptional service to every guest.

Qualifikationen

• Must maintain a positive, empathetic, and professional attitude toward customers at all times.
• Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Know our products inside and out so that you can answer questions.
• Process orders, forms, applications, and requests.
• Keep records of customer interactions, transactions, comments and complaints.
• Communicate and coordinate with colleagues as necessary.
• Provide feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Aufgaben

• Greet customers and take orders with a smile.
• Operate the cash register and collect payment.
• Make consistent products within Domino's Pizza guidelines.
• Maintain a clean and organized work environment from the customer's viewpoint.
• Maintain a professional appearance per Grooming Standards.

Kenntnisse

Positive attitude

Empathetic

Professional demeanor

Excellent communication

Team player

Punctual

Customer service

Cash handling

Product knowledge

Jobbeschreibung

Job Description

Customer Service Representative

Duties & Responsibilities

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

Your job responsibilities would include (but are not limited to):

• Greeting customers and taking orders with a smile!
• Operating the cash register and collecting payment from customers.
• Making consistent products within Domino's Pizza guidelines.
• Maintaining a clean and organized work environment from our customer's viewpoint.
• Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?

A fun and friendly person, who is comfortable talking to strangers.

A team player who is punctual and has a positive attitude!

You are at least 16 years of age.

Pass a Criminal Background check.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.