Customer Service Rep (3824)

Domino's Pizza; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Orlando is seeking a Customer Service Representative to greet guests, take orders, and ensure a positive dining experience. You will handle phones, operate a register, and help teammates deliver fast, accurate service while maintaining a clean, organized storefront.

The role emphasizes a friendly attitude, reliability, and good communication. You must be at least 16 years old and pass a background check; training covers product knowledge and grooming standards to meet Domino's

Qualifications

• Greeting and assisting customers with a cheerful demeanor.
• Ability to answer questions and resolve complaints.
• Willingness to work with others and provide friendly service.
• Must be 16 years or older and pass background check.

Responsibilities

• Greet customers and take orders with a smile.
• Operate the cash register and process payments.
• Prepare consistent product according to Domino's guidelines.
• Keep a clean, organized work area from the customer's view.
• Maintain professional appearance per grooming standards.

Skills

Customer service

Communication

Teamwork

Positive attitude

Cash handling

Job description

• Job Category Org: Store Customer Service Rep

Job Description

Customer Service Representative

Duties & Responsibilities:

We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.

Your job responsibilities would include (but are not limited to):

Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.

What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Additional Information

All your information will be kept confidential according to EEO guidelines.