Customer Service Rep (09451) – 221 Apollo Beach Blvd
It’s more fun with us! Be part of a team that keeps our customers satisfied and puts together the night and day. This role is part-time and offers flexibility for students or anyone looking for a second job.
Responsibilities
- Demonstrating a friendly, positive attitude and great customer service skills
- Taking orders over the phone and in person
- Dealing with customer concerns
- Cash handling and making correct monetary change
- Upselling products
- Preparing and cooking high‑quality pizzas
- Food and portion control, hygiene, and food safety
- General cleaning duties and equipment maintenance
General Job Duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk‑in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
Communication Skills
- Comprehend and give correct written instructions
- Communicate verbally with customers and co‑workers to process orders
Essential Functions / Skills
- Perform basic arithmetic accurately and quickly (may use calculator)
- Enter orders using a computer keyboard or touch screen
- Demonstrate motor coordination and precision for rapid movements
Work Conditions
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In‑store temperatures ranging from 36 °F to 90 °F and above
- Exposure to food odors, cornmeal dust, and hot surfaces up to 500 °F or higher
- Tasks may involve sharp edges and moving mechanical parts
Physical Requirements
- Standing for most tasks; walking for short distances/durations
- Lifting up to 50 pounds with a hand truck; carrying up to 30 pounds for sauces
- Push or pull trays on dollies up to 30 pounds
- Climb stairs or ladders infrequently; stoop or bend for 30‑45 s repeatedly
- Reach up, down, and forward continuously
- Use hands continuously, requiring eye‑hand coordination
Temperaments & Additional Requirements
- Ability to direct activities, perform repetitive tasks, work alone or with others, work under stress, meet strict quality control standards, analyze data, and make judgments
- Depth perception and ability to differentiate between hot and cold surfaces