Customer Service Rep (09425)

Dominos; Prosser (WA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Paid sick leave

Paid family leave

Tips

Job summary

Dominos in Prosser, WA seeks a Customer Service Representative to greet customers, take orders, operate the POS, and maintain a clean, stocked store environment. You will provide friendly, accurate service and handle payments efficiently.

Hours are 15–25 per week with a wage range of $17.13 to $18.00 hourly, plus Washington sick leave, family leave, and tips as additional compensation.

Qualifications

• Experience in customer service and food-service environments preferred.
• Ability to handle cash and card payments accurately.
• Strong communication and multitasking skills in a fast-paced setting.

Responsibilities

• Greet every customer.
• Demonstrate knowledge of menu items and ingredients.
• Take orders accurately and efficiently.
• Interact with customers to resolve issues politely and relay information to supervisor.
• Operate cash register and process payments (cash or card).
• Keep work area and customer area clean and stocked.
• Follow proper food handling procedures (wrapping, labeling, dating, stocking, rotating, temperature checks).
• Assist in preparing/menu item boxing as needed.
• Receive inventory and move/lift items as required.

Skills

Customer service

Multi-tasking

Cash handling

POS interaction

Tools

POS system

Job description

Job Description

Position Description

Position: Customer Service Representative

Reports to: Manager

Hours/wk: 15-25

Salary/Wage Range: $17.13-$18.00

Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.

Summary Description

Responsible for providing general customer support including answering phone, taking customer's orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.

Responsibilities

• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies

Key Competencies

Excellent organization, prioritization, accuracy and time management skills

• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.

Focused to achieving results

• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• 'Can do' attitude toward unfamiliar tasks.
• Like to be part of a team

Positive attitude, flexible and adaptable

• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.

Technical knowledge/skills

• Strong verbal skills
• Confidentiality
• Comfortable using POS system

Additional Information

All your information will be kept confidential according to EEO guidelines.