Customer Service Rep (09425)

SmartRecruiters, Inc.; Prosser (WA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Tips

WA sick leave

WA family leave

Job summary

SmartRecruiters, Inc. is seeking a part-time Customer Service Representative to support in-store operations in Prosser, WA. You will greet customers, take orders, operate the cash register, process payments, and keep work and customer areas clean and stocked.

Hours per week range from 15 to 25, with a wage range of $17.13 to $18.00 per hour. Benefits include paid sick leave and paid family and medical leave under Washington law, plus tips as additional compensation.

Qualifications

• Customer service experience preferred.
• Ability to stand for long periods and lift up to 40 lbs.
• Excellent communication and time-management skills.
• Basic math and cash-handling abilities.

Responsibilities

• Greet customers warmly and assist with orders.
• Take customer orders accurately and process payments.
• Operate cash register and handle cash/credit transactions.
• Maintain clean, stocked work and customer areas.
• Communicate effectively with team to resolve issues.

Skills

Customer service

Cash handling

Communication

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Job description

• Job Category Org: Store Customer Service Rep

Job Description

Position Description
Position: Customer Service Representative
Reports to: Manager
Hours/wk: 15-25
Salary/Wage Range: $17.13-$18.00

Benefits- paid sick leave per Washington law, paid family and medical leave per Washington law, other compensation- tips.

Summary Description
Responsible for providing general customer support including answering phone, taking customer’s orders, keeping work area and customer area clean and stocked, Greeting in store customers promptly and warmly, running errands, Operating cash drawer, credit card processing, Assist with a variety of other store functions as needed.

Responsibilities

• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer.
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies

Key Competencies

Excellent organization, prioritization, accuracy and time management skills

• Ability to multitask without losing track of things.
• Ability to stay focused on highest priority activities in a hectic always-changing environment.
• Maintains high degree of accuracy, completeness, and correctness in all activities. Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.

Focused to achieving results

• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner.
• “Can do” attitude toward unfamiliar tasks.
• Like to be part of a team

Positive attitude, flexible and adaptable

• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change.

Additional Information

All your information will be kept confidential according to EEO guidelines.