Customer Service Rep(09191) - 3100 West Iles Ave.

SmartRecruiters, Inc.; Springfield (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza in Springfield, IL is hiring a friendly Customer Service Representative to support the 3100 West Iles Ave location. You will greet customers, take orders, handle payments, and help maintain a clean, efficient dining environment.

You’ll work with a team during peak hours, learn the ordering system, and provide great service while adhering to policies. Able to stand long shifts and lift up to 25 lbs; background checks and drug screening are required.

Qualifications

• Excellent communication skills with a friendly and professional demeanor.
• Ability to follow directions and adhere to policies.
• Flexibility to work weekends and holidays.
• Basic math for cash handling.
• Ability to multitask in a fast-paced environment.
• Team player with a positive attitude.
• Stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare pizzas according to standards and customer specs.
• Handle cash transactions and maintain records.
• Provide outstanding customer service and resolve inquiries.
• Maintain a clean and organized work area.
• Collaborate with team during busy periods.

Skills

Communication

Flexibility

Math skills

Multitasking

Team player

Lifting 25 lbs

Drug test clearance

Computer skills

Food handling

Background check

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Handle cash transactions and maintain accurate records
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various tasks as needed, including cleaning and restocking supplies
• Lift and move items weighing up to 25 lbs. as required

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for handling cash transactions
• Ability to multitask and work efficiently in a fast-paced environment
• Team player with a positive attitude and easy smile
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset with a commitment to providing great service
• Ability to remain calm and professional under pressure
• Basic computer skills for operating ordering systems (training provided)
• Food handling experience is a plus, but not required
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.