Customer Service Rep(08113) - 12237 Santa Monica Blvd

Domino's; Los Angeles (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Possible monthly bonus

On-the-job training

Job summary

Domino's in Los Angeles is seeking an Assistant Manager to oversee store operations, ensuring adherence to company policies and exceptional customer service. Ideal candidates must display strong multitasking, judgment, and math skills.

The role involves managing shift activities, staff, inventory, and maintaining store cleanliness while meeting quality standards. Competitive pay and potential bonuses are part of the offer, along with on-the-job training.

Qualifications

• Ability to add, subtract, multiply and divide accurately and quickly.
• Must be able to make correct monetary change.
• Strong verbal, written and telephone communication skills.

Responsibilities

• Oversee all shift activities, including cost controls and customer relations.
• Ensure all company policies and procedures are followed.
• Maintain store cleanliness and a perfect image while meeting quality standards.

Skills

Judgment

Math skills

Multitasking abilities

Communication skills

Motor coordination

Job description

Job Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

Responsibilities and Duties

• Oversee all shift activities, including cost controls, inventory control, cash control and customer relations.
• Ensure all company policies and procedures are followed 100% at all times and set a positive example for the crew.
• Staffing, paperwork, food management, schedule adherence, marketing and profitability oversight.
• Maintain store cleanliness and a perfect image while meeting quality standards.
• Provide exceptional customer service and maintain punctuality and attendance.
• Transport to/from work and ensure reliable access to the store.

Store Operations

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work area and walk‑in cooler.
• Prepare product and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing outside tasks.
• In‑store temperatures ranging from 36°F in the cooler to 90°F in some work areas.
• Fumes from food odors and cornmeal dust; fumes and hot surfaces/tools up to 500°F.
• Cramped quarters including walk‑in cooler, sharp edges and moving mechanical parts.
• Standing, walking, lifting up to 50 pounds, carrying, driving, pushing, climbing and stair navigation required.

Skills and Qualifications

• Ability to add, subtract, multiply and divide accurately and quickly (may use a calculator).
• Must be able to make correct monetary change.
• Strong verbal, written and telephone communication skills for order processing.
• Motor coordination for rapid and accurate movements with speed.
• Proficient in entering orders using a computer keyboard or touch screen.
• Adaptable to a fast‑paced environment and capable of working under pressure.

Additional Information

Competitive pay and benefits are offered based on experience. A possible monthly bonus is offered to Assistant Managers who are on track to become a General Manager. Training is provided on the job through orientation.

All your information will be kept confidential according to EEO guidelines.