Customer Service Rep(07920) - 1215 Lincoln Ave

Domino's; Alameda (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading pizza delivery company is looking for a Customer Service Representative to provide exceptional service and help manage orders effectively. Candidates should be at least 16 years old and possess strong verbal and writing skills. The position involves operating equipment, taking inventory, and maintaining a clean workspace. Training will be provided on the job, ensuring a positive work environment where team growth is encouraged. Full-time employment is available in Alameda, California.

Qualifications

• Must be 16 years of age or older.
• Ability to add, subtract, multiply, and divide accurately.
• Ability to comprehend and give correct written instructions.

Responsibilities

• Prepare product and receive/process telephone orders.
• Clean equipment and facility approximately daily.
• Take inventory and complete associated paperwork.

Skills

Strong verbal skills

Customer service skills

Ability to operate equipment

Basic math skills

Job description

Customer Service Rep (07920) – 1215 Lincoln Ave

Job Description

We are searching for qualified customer service reps with personality and people skills. Our team members grow fast, with opportunities to move into management or beyond. Whether you’re looking for a main gig or a supplemental job, Domino’s Pizza offers a welcoming environment where you can succeed.

Summary Statement

We take pride in our team members and our team members take pride in Domino’s Pizza. Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first!

Job Requirements

• You must be 16 years of age or older.
• You must be able to operate all equipment.
• You must stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• You must prepare product and receive and process telephone orders.
• You must take inventory and complete associated paperwork.
• You must clean equipment and facility approximately daily.
• Orientation and training will be provided on the job.
• You must be able to comprehend and give correct written instructions, and communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Strong verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers for rapid, accurate, precise movements.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In‑store temperatures range from 36° to 90°+ in some work areas.
• Exposure to fumes from food odors, cornmeal dust, cramped quarters, and hot surfaces/tools up to 500° or higher.
• Sharp edges and moving mechanical parts present.
• Required talking, hearing, near and mid‑range vision, depth perception, and the ability to differentiate between hot and cold surfaces.
• Work involves directing activities, repetitive tasks, working alone and with others, working under stress, meeting strict quality control standards, dealing with people, analyzing and compiling data, and making judgments and decisions.

Additional Physical Requirements

• Climbing: Infrequent navigation of stairs or ladder to change prices on signs, wash walls, and perform maintenance.
• Stoop/Bending: Forward bending at the waist necessary at the pizza assembly station and front counter; repeated continuously (30‑45 seconds) during the day.
• Crouching/Squatting: Occasional, to stock shelves and clean low areas.
• Reaching: Continuous; up, down, forward, including above 72 inches for certain tasks.
• Hand tasks: Eye‑hand coordination essential; frequent use of hands for shaping dough, manipulating a pizza peel, using a rolling cutter, and handling boxes.
• Machines, tools, equipment: Use of pencils/pens, computers, telephones, calculators, and pizza equipment as required.

Seniority Level: Not Applicable

Employment Type: Full‑time

Job Function: General Business

Industries: Software Development and IT Services and IT Consulting