Customer Service Rep(06948) - 8808 Camp Bowie West

Domino's; Fort Worth (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Fort Worth is hiring customer service representatives to oversee in-store operations, manage customer orders, and ensure a clean workplace. Ideal candidates will demonstrate excellent communication skills, basic math abilities, and the capacity to work both independently and collaboratively.

This role is suited for individuals aged 16 and above, offering a full-time position with opportunities for growth within the company.

Qualifications

• Good communication skills for taking customer orders.
• Basic arithmetic skills for making change.
• Ability to operate all equipment safely.

Responsibilities

• Manage in-store operations and handle customer orders.
• Maintain a clean and efficient work environment.
• Operate all equipment and stock ingredients.

Skills

Excellent communication

Basic math skills

Ability to work independently

Ability to work as part of a team

Education

16 years of age or older

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

Domino's Pizza is seeking customer service representatives to manage in‑store operations, handle customer orders, and maintain a clean, efficient work environment. The role requires excellent communication, basic math skills, and the ability to work independently or as part of a team.

Advancement

Many team members start as delivery drivers and progress to franchise owners or management roles, including General Manager, Manager Corporate Operations, or Franchisee.

Diversity

We commit to recognizing and valuing the unique talents of all employees, creating an inclusive environment where differences empower achievement.

Summary Statement

Our success depends on dedicated team members. At Domino's Pizza, people come first, and we take pride in building a supportive and professional workforce.

Job Requirements

You must be 16 years of age or older.

General Job Duties

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide quickly and accurately (calculator may be used).
• Must be able to make correct monetary change.
• Verbal, written, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers for rapid and precise movements.
• Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when removing trash or performing outdoor tasks.
• In‑store temperatures range from 36°F in cooler to 90°F or higher in some work areas.
• Sudden changes in temperature inside or outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters, including walk‑in cooler.
• Hot surfaces/tools from oven up to 500°F or higher.
• Sharp edges and moving mechanical parts.

Sensing

• Talking and hearing on the telephone.
• Near and mid‑range vision for most in‑store tasks.
• Depth perception.
• Ability to differentiate between hot and cold surfaces.

Temperaments

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.

Physical Requirements

• Standing – most tasks performed from a standing position.
• Walking – for short distances and durations across surfaces such as ceramic tile or linoleum.
• Sitting – paperwork completed at an office desk or table.
• Lifting – unload bulk product deliveries (up to 50 lb) and lift cases up to 72" high.
• Carrying – move large cans (≈ 3 lb 7 oz) and occasionally heavier items such as a 30 lb pizza sauce.
• Pushing – move trays on dollies; required force up to 7.5 lb.
• Climbing – infrequently navigate stairs or ladders for maintenance.
• Stooping/Bending – forward bending required at the pizza assembly station (30‑45 s continuously).
• Crouching/Squatting – occasional use to stock shelves and clean low areas.
• Reaching – above <= 72" to control ovens or change prices; below 72" to scoop ingredients or wash dishes.
• Hand Tasks – eye‑hand coordination required; frequent use of forearms, wrists, and tools like pizza peel and cutter.
• Machines, Tools, Equipment, Work Aids – use of pencils, pens, computers, telephones, calculators, and TDD equipment.