Customer Service Rep(06610)- 1200 Barbara Jordan Blvd suite 322

SmartRecruiters, Inc.

Austin (TX)

On-site

USD 17,000 - 22,000

Full time

5 hours ago
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Job summary

Domino's in Austin, TX seeks a Store Customer Service Rep to greet customers, take orders, and handle payments. You will promote pizzas, learn prep and opening/closing tasks, and ensure orders meet quality standards for carryout or delivery. Strong communication and computer order-entry skills are needed.

Join a fast-paced team focused on accuracy, speed, and a friendly customer experience. Training provides cross-functional skills to support daily operations and customer satisfaction.

Qualifications

  • Provide friendly, accurate customer service to dine-in, carryout and delivery customers.
  • Handle cash and card transactions with accuracy and integrity.
  • Promote Domino’s products and specials to increase orders.
  • Be trained on store procedures, including opening/closing and oven operation.
  • Check orders for accuracy and quality before delivery or pickup.
  • Communicate clearly, both verbally and in writing, with customers and teammates.
  • Use a computer-based order entry system to enter and modify orders.
  • Foster teamwork and maintain a positive, energetic store atmosphere.

Responsibilities

  • Uphold Domino's grooming, uniform, and appearance standards.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training for product preparation and opening/closing procedures, oven operation, and boxing for delivery/carryout.
  • Check products for quality against standards.
  • Exhibit urgency when answering store phones or assisting carryout customers.
  • Provide quality customer service to internal and external customers by phone or in person.
  • Speak and write clearly.
  • Operate a computer-based order entry system.
  • Contribute to a teamwork-focused, energetic, and fun store atmosphere.

Skills

Customer service
Cash handling
Promotions
POS system
Communication

Tools

POS software

Job description

  • Full-time
  • Job Category Org: Store Customer Service Rep
Job Description
  • Uphold Domino's standards of grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training for preparing products and ingredients,closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Exhibit a sense of urgency when answering store phones or helping carryout customers.
  • Provide quality customer service to internal and external customers both over the phone and in person.
  • Speak and write clearly and accurately.
  • Exhibit comprehension of using a computer based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.
Additional Information

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