Customer Service Rep(03081) - 85 Maple St.

Domino's; Danvers (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's is seeking a Customer Service Rep for their Danvers location. This full-time role involves promoting pizza products while ensuring quality customer service over the phone and in person. Responsibilities include cash handling, product accuracy checks, and maintaining store standards.

The ideal candidate will exhibit strong teamwork and communication skills, and contribute to a fun atmosphere in the store.

Qualifications

• Ability to promote products effectively.
• Understanding of cash handling and payment processing.
• Proficiency in using a computer-based order entry system.

Responsibilities

• Uphold grooming, uniform, and appearance standards.
• Collect cash and credit card payments from customers.
• Check products for accuracy against quality standards.

Skills

Customer service

Teamwork

Communication

Job description

Customer Service Rep (03081) - 85 Maple St.

• Full-time
• Job Category Org: Store Customer Service Rep

About the Job

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross‑training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.