Customer Service Rep(06080) - 2275 Hanover Pike

Domino; Hampstead (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Hampstead, MD is looking for a full-time Customer Service Rep (06080) to join our team. You will take orders, assist customers, handle cash, and help ensure great pizza quality.

You will work with a fun, fast-paced crew, receive training, and have opportunities for advancement. We value friendly attitudes, reliability, and a willingness to upsell and maintain cleanliness and safety in the store.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Ability to take orders over the phone and in person.
• Capable of cash handling and basic math.
• Hygiene and food safety practices are essential.
• Ability to upsell and hit sales targets.

Responsibilities

• Demonstrate a friendly, positive attitude and great customer service skills.
• Taking orders over the phone and in person.
• Dealing with customer concerns.
• Cash handling.
• Upselling.
• Making Domino’s high quality pizzas.
• Food and portion control.
• Hygiene and food safety.
• Food preparation.
• General cleaning duties.

Skills

Customer service

Cash handling

Upselling

Food safety

Food preparation

Hygiene standards

Team communication

Job description

Customer Service Rep(06080) - 2275 Hanover Pike

• Full-time
• Job Category Org: Store Delivery Expert

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Domino's CSR Responsibilities Include: :

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties

Those are the basics, but here’s what else you can expect:

General Job Duties

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Communication Skills

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)