Customer Service Rep(01261) - 1335 Lake Dr SE

Domino's; Grand Rapids (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Grand Rapids, Michigan is searching for a dedicated Customer Service Representative to join their team. In this role, you will demonstrate customer service skills while handling orders and addressing customer concerns. Domino's values individuality and offers opportunities to grow your career within the organization, with many starting as CSRs and advancing to management or franchise ownership.

The ideal candidate is friendly, possesses strong communication skills, and is ready to work in a fast-paced environment. Join us to have fun while delivering great service!

Qualifications

• Demonstrates a friendly, positive attitude.
• Ability to take orders and deal with customer concerns.
• Familiarity with hygiene and food safety practices.

Responsibilities

• Demonstrate friendly and positive attitude to customers.
• Take orders over the phone and in person.
• Deal with customer concerns.
• Perform upselling.
• Control food portions and hygiene.
• Prepare food.

Skills

Customer service skills

Friendly attitude

Food safety knowledge

Upselling abilities

Job description

Customer Service Rep(01261) - 1335 Lake Dr SE

• Full-time
• Job Category Org: Store Customer Service Rep

It's more fun with us!

No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

It all starts with you

Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling.

Drive your own career

Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity.

You’ll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we’re successful today, and why we’ll continue to be successful in the future. So it makes sense for us to help you become your very best. We don’t drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries.

Domino's CSR Responsibilities Include:

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Upselling
• Food and portion control
• Hygiene and food safety
• Food preparation

Those are the basics, but here’s what else you can expect:

General Job Duties

• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Receive and process telephone orders
• Take inventory and complete associated paperwork