Customer Service Rep(05587) - 1022 M S Main ST

Domino's; Kernersville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Opportunities for advancement

Supportive work environment

Job summary

Domino's is looking for a dedicated Customer Service Rep in Kernersville, North Carolina, who thrives in a fast-paced environment. Responsibilities include taking and processing orders, managing cash, and ensuring store cleanliness. The position offers competitive pay and opportunities for career advancement.

The ideal candidate possesses strong people skills and basic math abilities, is at least 16 years old, and can work effectively under varying conditions. Join a supportive team where motivation leads to growth!

Qualifications

• Must be 16 years or older.
• Ability to operate store equipment and prepare products.
• Capacity to perform basic math calculations swiftly.

Responsibilities

• Take and process customer orders both over the phone and in person.
• Stock ingredients and maintain store cleanliness.
• Handle cash and make change accurately.

Skills

Strong people skills

Basic math skills

Communication skills

Job description

Customer Service Rep (05587) – 1022 M St Main St

• Full-time
• Store Customer Service Rep

Job Overview

We are looking for customer service reps with strong people skills who can work in a fast‑moving environment. The role involves taking, processing, and delivering orders, handling cash, and maintaining store cleanliness. Flexible scheduling and opportunities for advancement are provided.

Career Growth

Staff may advance from customer service representative to management, general manager, or franchise ownership. The company promotes rapid advancement for motivated employees.

Diversity

Our mission is to respect and value the unique contributions of all employees, supporting an inclusive environment.

Job Requirements

You must be 16 years of age or older.

Key Responsibilities

• Operate all store equipment.
• Stock ingredients from delivery area to storage, work area, and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Training & Communication Skills

Orientation and on‑job training are provided. Employees must comprehend and give correct written instructions, communicate verbally with customers and co‑workers to process orders both over the phone and in person.

Essential Functions & Skills

• Perform basic math (add, subtract, multiply, divide) accurately and quickly; use calculator if needed.
• Make correct monetary change.
• Use verbal, written, and telephone skills to take and process orders.
• Demonstrate motor coordination between eyes and hands/fingers for rapid, accurate, precise movements.
• Enter orders using a computer keyboard or touch screen.

Work Conditions

Work may involve varying and sometimes adverse weather conditions when removing trash and performing other outside tasks, temperatures ranging from 36° to 90°+ in some areas, exposure to fumes, cornmeal dust, cramped quarters, hot surfaces up to 500°, sharp edges, and moving mechanical parts.

Physical Requirements

• Standing: Most tasks performed from a standing position.
• Walking: Short distances for short durations on surfaces such as ceramic tile or linoleum.
• Paperwork: Conducted at a desk or table.
• Lifting: Unload bulk product deliveries (up to 50 lbs, dimensions up to 3' × 1.5') using a hand truck.
• Carrying: Move large cans (about 3 lbs 7 oz) and occasional heavier items up to 30 lbs.
• Pushing and pulling: Move trays on dollies or by hand, requiring up to 7.5 lbs of force.
• Climbing: Infrequent navigation of stairs or ladders for maintenance tasks.
• Bending: Forward bending at the waist (approximately 30–45 s) at assembly station, front counter, and stocking areas.
• Crouching/Squatting: Occasional low‑to-ground tasks for stocking or cleaning.
• Reaching: Frequently reach up (≈72” for turning oven controls), down (for scooping cornmeal), and forward (for topping ingredients, cleaning, phone use).
• Hand tasks: Continuous eye‑hand coordination, use of forearms and wrists for shaping dough, manipulating pizza peel, rolling cutter, and textbook assembly.
• Equipment: Use of pencils/pens, computers, telephones, calculators, and pizza tools.

Benefits

Competitive pay, flexible scheduling, opportunities for advancement, and a supportive work environment are offered.