Customer Service Rep(05537) - 1601 E NC HWY 54

Domino's Pizza; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

50% off entire menu

Flexible Schedules

Job summary

Domino’s Pizza is seeking a friendly and enthusiastic Customer Service Representative in Durham, NC. You’ll be the voice of the company, taking orders, answering questions, and ensuring every customer has a positive experience.

Typical duties include taking phone orders with accuracy, providing cheerful service, and guiding customers through our menu, promos, and delivery options while working closely with the team to maintain smooth operations.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile.
• Answering questions about the menu, promotions, and delivery services.
• Addressing and resolving customer concerns with patience and understanding.
• Working as part of a team to ensure smooth operations and happy customers.

Job description

Customer Service Rep(05537) - 1601 E NC HWY 54

• Full-time
• Job Category Org: Store Customer Service Rep

OTS Pizza is a locally owned Domino's franchise based out of Durham, NC. Our three basic principles areHard Work, Works-ValuePeople-Make Good Choices, Great Things Happen. We pride ourselves on being the #1 pizza brand in the Triangle.
Our employee's love working with us because they enjoy being part of something bigger than just their store.
Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long-term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you'll be doing:

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we're looking for:

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong problem-solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point-of-sale systems
• A love for pizza is a definite plus!

What we offer:

• Competitive pay and benefits
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!
• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 50% off entire menu
• Flexible Schedules

Compensation:

Before applying, consider these non-negotiable factors to ensure the job aligns with your needs and priorities:

• Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza-making standards and procedures.
• Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with Hustle and Energy we have a need for a fast-paced and efficient work style.
• Must be friendly and have a smile with all customers,the importance of excellent customer service and a positive attitude are the foundation of our business.

• Must be 16 years of age.
• Ability to communicate respectfully.
• Ability to work with a team.

All your information will be kept confidential according to EEO guidelines.