Customer Service Rep(05537) - 1601 E NC HWY 54

Domino's; North Carolina; On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay and benefits

Fun and friendly work environment

Health Insurance for eligible employees

Paid Time Off

Delicious discounts on pizza!

Job summary

Domino's in North Carolina is looking for a friendly and enthusiastic Customer Service Representative to join our team. As the voice of the company, you'll take orders, answer questions, and ensure every customer has a positive experience.

You must have a positive attitude and excellent communication skills to thrive in a fast-paced environment.

We offer competitive pay, benefits, health insurance for eligible employees, and delicious discounts on pizza!

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile.
• Answering customer questions about the menu and delivery services.
• Addressing and resolving customer concerns.

Skills

Positive attitude

Excellent communication skills

Fast-paced work efficiency

Basic computer skills

Job description

Customer Service Rep(05537) - 1601 E NC HWY 54

Full-time

Job Category Org: Store Customer Service Rep

OTS Pizza is a locally owned Domino's franchise based out of Durham, NC. Our three basic principles are Hard Work, Works-ValuePeople-Make Good Choices, Great Things Happen. We pride ourselves on being the #1 pizza brand in the Triangle. Our employees love working with us because they enjoy being part of something bigger than just their store. Domino’s has always provided exceptional opportunity for growth and this remains the backbone of our long‑term success. Whether you aspire to be an owner or wish to advance into a management position we are here to help you reach your goals. We look forward to you joining our team!

Domino’s Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza‑loving family. You'll be the voice of our company, taking orders, answering questions, and ensuring every customer has a positive experience.

What you’ll be doing:

• Taking phone orders with accuracy and efficiency
• Providing excellent customer service with a smile (even over the phone!)
• Answering customer questions about our menu, promotions, and delivery services
• Addressing and resolving customer concerns with patience and understanding
• Working as part of a team to ensure smooth operations and happy customers

What we’re looking for:

• A positive attitude and passion for providing outstanding customer service
• Excellent communication and interpersonal skills
• Ability to multitask and work efficiently in a fast‑paced environment
• Strong problem‑solving skills and a knack for finding solutions
• Basic computer skills and familiarity with point‑of‑sale systems
• A love for pizza is a definite plus!

What we offer:

• Competitive pay and benefits
• Opportunity to grow and advance within the company
• Fun and friendly work environment
• Delicious discounts on pizza!
• Opportunity for growth!
• Health Insurance for eligible employees
• Paid Time Off for eligible employees
• 50% off entire menu
• Flexible Schedules

Compensation:

Before applying, consider these non‑negotiable factors to ensure the job aligns with your needs and priorities:

• Must make Perfect Pizzas every time by adhering to a strict adherence to Domino's pizza‑making standards and procedures.
• Must maintain 100% Image at all times to maintain a clean and professional appearance, while adhering to the Domino's dress code, and representing the brand positively.
• Must work with Hustle and Energy we have a need for a fast‑paced and efficient work style.
• Must be friendly and have a smile with all customers, the importance of excellent customer service and a positive attitude are the foundation of our business.

Must be 16 years of age.

Ability to communicate respectfully.

Ability to work with a team.

All your information will be kept confidential according to EEO guidelines.