Customer Service Rep(04244) - 135 Madison Road

Domino's; Orange (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Domino's is seeking a friendly Customer Service Representative in Orange, Virginia. This full-time role requires excellent communication skills to assist customers effectively. Responsibilities include responding to inquiries, processing orders, and maintaining detailed records.

The ideal candidate should possess strong problem-solving abilities and experience in customer service. Flexible hours including weekends may be necessary. Join our team to make a difference in customer satisfaction!

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Previous customer service experience preferred.

Responsibilities

• Respond to customer inquiries via phone, in person, in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Process orders, refunds, and exchanges efficiently.

Skills

Verbal communication

Problem-solving

Customer service software proficiency

Multitasking

Empathy

Education

High school diploma or equivalent

Job description

Customer Service Rep(04244) - 135 Madison Road

• Full-time
• Job Category Org: Store Customer Service Rep

We are seeking a friendly Customer Service Representative to join our team in Orange. As a key member of our customer support team, you will be the primary point of contact for our valued customers, ensuring their needs are met with the highest level of service.

Responsibilities

• Respond to customer inquiries via phone, in person, in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Process orders, refunds, and exchanges efficiently.
• Identify and Escalate complex issues to management.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes.
• Stay updated on product knowledge and company policies.
• Achieve performance targets and quality assurance standards.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem‑solving abilities and attention to detail.
• Proficiency in customer service software and basic computer skills.
• Ability to multitask and prioritize in a fast‑paced environment.
• Patient and empathetic approach to customer interactions.
• High school diploma or equivalent.
• Previous customer service experience preferred.
• Ability to work flexible hours, including weekends and holidays as needed.
• Knowledge of our products or services is a plus.