Customer Service Rep(03496) - 926 Route Six

Domino's; Mahopac (NY); On-site; USD 19,000 - 22,000; Full time

Job summary

Domino's in Mahopac, NY is seeking a store team member to operate equipment, stock ingredients, and prepare products for customers. You will receive and process telephone orders, take inventory, and help maintain a clean, efficient store environment.

Responsibilities include handling orders accurately, using a computer or touch screen, and delivering friendly service to customers in person or by phone. Must be able to work in varied temperatures and meet safety standards.

Qualifications

• Able to perform basic arithmetic accurately and quickly.
• Handle cash transactions and make correct change.
• Provide friendly customer service and process orders efficiently.
• Input orders using a computer or touch screen.
• Communicate clearly with customers and teammates.
• Maintain accuracy while working under varying conditions.

Responsibilities

• Operate all store equipment as required.
• Stock ingredients from delivery area to storage and prep areas.
• Prepare products for customers and maintain quality.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Keep equipment and the facility clean on a daily basis.

Skills

Basic math

Cash handling

Customer service

Order processing

Keyboard input

Verbal communication

Job description

Job Description

General Job Duties For All Store Team Members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Sudden changes in temperature in work area and while outside.
• Fumes from food odors.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.