Customer Service Rep05878 4380 Highway 157

Domino's Franchise; Florence (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A well-known pizza restaurant in Alabama is seeking a Customer Service Representative to enhance the customer experience by taking orders accurately, handling concerns efficiently, and maintaining cleanliness. The ideal candidate will possess strong communication skills, work well in fast-paced environments, and assist with food preparation when needed. Join our team and contribute to providing excellent service!

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.

Skills

Communication skills

Customer service skills

Basic math skills

Job description

Overview

As a Customer Service Representative at Domino’s Pizza, you will be the first point of contact for customers, ensuring their orders are taken accurately and their concerns are handled efficiently. You will assist in food preparation, maintain store cleanliness, and provide friendly service to enhance the overall customer experience.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.
• Team-oriented with a positive attitude.
• Must be at least 16 years old