Customer Service Rep(02971) - 12545 State Rd 143 Space A

Domino's Pizza; Highland (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Highland, IL is seeking a friendly Customer Service Representative to greet customers, take orders, and ensure fast, accurate service. You will handle phone orders, in-store transactions, food preparation, and uphold food safety standards.

Ideal candidates have strong communication skills, basic math, and a willingness to work weekends in a team-driven environment. No prior pizza-making experience required, but helpful for training and smoother operations.

Qualifications

• Reliable and friendly customer-facing demeanor.
• Strong verbal communication, especially over the phone.
• Basic math skills for handling cash transactions.
• Ability to follow directions and company procedures.
• Physical stamina to stand and lift up to 25 lbs.
• Willingness to work weekends, holidays, and varied shifts.
• Ability to multitask in a fast-paced setting.
• Team player attitude and cooperation with coworkers.
• Attention to detail in order preparation and customer interactions.
• Basic computer skills for ordering systems.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Provide outstanding customer service and address inquiries promptly.
• Maintain a clean, organized work environment with food safety in mind.
• Collaborate with team to ensure smooth operations during peak times.
• Assist with cleaning tasks to uphold store cleanliness.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Lift and move items weighing up to 25 lbs as needed.

Skills

Customer service

Communication

Cash handling

Multitasking

Teamwork

Attention to detail

Basic computer skills

Food service experience

Education

High school diploma or equivalent

Job description

Job Description

Domino's Pizza in Highland, United States is seeking a friendly and efficient Customer Service Representative to join our team. In this role, you'll be the face of our organization, ensuring our customers receive exceptional service and delicious pizzas.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle multiple tasks simultaneously in a fast-paced environment
• Lift and move items weighing up to 25 lbs as needed

Qualifications

• Excellent customer service skills with a friendly and professional demeanor
• Strong communication abilities, particularly in phone interactions
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company procedures
• Physical capability to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends, holidays, and various shifts as needed
• Multitasking skills to manage multiple orders and tasks efficiently
• Team player attitude with a willingness to support colleagues
• Attention to detail in order preparation and customer interactions
• Basic computer skills for operating ordering systems
• Food service experience is a plus, but not required
• High school diploma or equivalent preferred
• Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.