Customer Service Rep(02959) - 2201 Madison Ave

SmartRecruiters, Inc.; Granite City (IL); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's Pizza Granite City is seeking a Customer Service Representative to join our store team. You will handle customer orders, process payments, and ensure a friendly, efficient experience for every guest in a fast-paced setting.

Flexibility to work weekends and holidays is required. This part-time role emphasizes teamwork, clean workspace, and adherence to health and safety standards.

Qualifications

• Excellent communication skills with customers and team members.
• Strong attention to detail and ability to follow directions accurately.
• Flexibility to work various shifts, including weekends and holidays.
• Positive attitude and friendly demeanor, with a passion for customer service.
• Basic computer proficiency for operating order-taking systems
• Ability to multitask effectively in a fast-paced environment
• Problem-solving skills to address customer concerns efficiently
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a willingness to assist colleagues as needed
• High school diploma or equivalent preferred (not required)

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to health and safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs. as needed

Education

High school diploma or equivalent

Job description

Customer Service Rep(02959) - 2201 Madison Ave

• Part-time
• Job Category Org: Store Customer Service Rep

Join our team as a Customer Service Representative at our Domino's Pizza location in Granite City, United States! We're looking for an enthusiastic and customer-focused individual to provide exceptional service at our 2201 Madison Ave store. As a key member of our team, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for quality service.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to health and safety standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members
• Strong attention to detail and ability to follow directions accurately
• Flexibility to work various shifts, including weekends and holidays
• Positive attitude and friendly demeanor, with a passion for customer service
• Basic computer proficiency for operating order-taking systems
• Ability to multitask effectively in a fast-paced environment
• Problem-solving skills to address customer concerns efficiently
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a willingness to assist colleagues as needed
• High school diploma or equivalent preferred (not required)

All your information will be kept confidential according to EEO guidelines.