Customer Service Rep(02930) - 4000 West Main St

Dominos; Belleville (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Belleville, IL is hiring a Customer Service Representative to greet customers, take orders, and ensure a friendly, fast service at our 4000 West Main St location.

You will handle phone orders, operate the POS, process payments, and help prepare pizzas while keeping the workspace clean and organized.

A positive attitude, teamwork, and the ability to stand for extended periods and lift up to 25 lbs are required, with weekend/holiday flexibility encouraged.

Qualifications

• Excellent communication and friendly demeanor.
• Ability to follow directions and company policies.
• Weekend/holiday shift flexibility.
• Positive attitude under fast-paced conditions.
• Basic computer skills for POS systems.
• Multitasking with attention to detail.
• Team player mentality.
• Ability to stand for extended periods and lift up to 25 lbs.
• Food handling experience is beneficial, but training provided.
• Previous customer service experience is a plus, but not required.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle physical tasks, including lifting up to 25 lbs. when necessary.

Skills

Excellent communication

Customer focus

Flexibility

Positive attitude

Basic computer skills

Multitasking

Team player

Physical stamina

Job description

Job Description

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary

Qualifications

• Excellent communication skills with a friendly and approachable demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile, even in fast-paced situations
• Basic computer skills for operating order-taking and point-of-sale systems
• Ability to multitask efficiently while maintaining attention to detail
• Team player mentality with a willingness to assist colleagues as needed
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Previous customer service experience is a plus, but not required
• Food handling experience is beneficial, but training will be provided

Additional Information

All your information will be kept confidential according to EEO guidelines.