Customer Service Rep(02825) - 1810 Court St.

SmartRecruiters, Inc.; Pekin (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

Domino's Pizza in Pekin, IL is seeking a friendly and efficient Customer Service Representative to join our team at 1810 Court St. You will greet customers, take orders by phone or in person, and ensure accurate processing of transactions.

This full-time role requires strong communication, the ability to multitask in a fast-paced environment, and a positive attitude. On-the-job training is provided to cover food safety and service standards.

Qualifications

• Strong communication skills with customers and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for accurate cash handling and order processing.
• Ability to multitask effectively in a fast-paced environment.
• Team-oriented mindset with willingness to assist colleagues.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks throughout the shift
• Handle and lift items weighing up to 25 lbs. as needed

Skills

Strong communication

Flexibility

Basic math

Multitask

Team player

Job description

Customer Service Rep(02825) - 1810 Court St.

• Full-time
• Job Category Org: Store Customer Service Rep

Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 1810 Court St. location. As a Customer Service Rep, you'll play a crucial role in ensuring our customers have a great experience while enjoying our delicious pizzas.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks throughout the shift
• Handle and lift items weighing up to 25 lbs. as needed

Requirements

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand, walk, and perform repetitive tasks for extended periods
• Ability to multitask effectively in a fast-paced environment
• Positive attitude and friendly demeanor, with an easy smile and customer-focused approach
• Team player mentality with a willingness to assist colleagues as needed
• Ability to lift and carry items weighing up to 25 lbs.
• Food handling experience is a plus, but not required – we provide on-the-job training

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