Customer Service Rep(02825) - 1810 Court St.

Domino's; Pekin (IL); On-site; Full time

Job summary

A leading pizza franchise in Pekin, United States is seeking a friendly Customer Service Representative to enhance customer experience at their store. This full-time role requires someone with strong communication skills, who can multitask effectively and is flexible to work various shifts, including weekends. Responsibilities include answering phone calls, taking orders, preparing pizzas, and ensuring exceptional service. Join a dynamic team that values a positive attitude and collaboration!

Qualifications

• Strong communication skills to interact with customers and team members.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for accurate cash handling.

Responsibilities

• Answer phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Provide exceptional customer service while addressing inquiries.

Skills

Strong communication skills

Flexibility to work various shifts

Basic math skills

Positive attitude

Ability to multitask

Team player mentality

Job description

Customer Service Rep(02825) - 1810 Court St.

Full-time.

Job Category Org: Store Customer Service Rep

Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 1810 Court St. location. As a Customer Service Rep, you'll play a crucial role in ensuring our customers have a great experience while enjoying our delicious pizzas.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks throughout the shift
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical stamina to stand, walk, and perform repetitive tasks for extended periods
• Ability to multitask effectively in a fast-paced environment
• Positive attitude and friendly demeanor, with an easy smile and customer-focused approach
• Team player mentality with a willingness to assist colleagues as needed
• Ability to lift and carry items weighing up to 25 lbs.
• Food handling experience is a plus, but not required – we provide on-the-job training