Customer Service Rep (02819) - 1002 Shooting Park Rd

SmartRecruiters, Inc.; Peru (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Peru, IL is looking for a motivated Customer Service Representative to join our team at 1002 Shooting Park Rd. In this role you will greet guests, take orders, handle payments, and ensure high-quality pizzas are prepared to company standards.

You will work as part of a fast-paced team, providing friendly service, resolving questions, and maintaining a clean, safe store environment. A high school diploma is preferred but not required; prior customer service experience is a plus.

Qualifications

• Excellent customer service and a positive attitude.
• Strong verbal and written communication skills.
• Basic math skills for accurate cash handling.
• Ability to multitask in a fast-paced setting.
• Reliability and punctuality are essential.

Responsibilities

• Greet customers and take orders accurately in person and over the phone.
• Process cash and credit card transactions efficiently.
• Prepare and assemble menu items according to Domino's standards.
• Keep the store clean and organized throughout shifts.
• Collaborate with team to ensure timely order fulfillment.
• Address customer inquiries and resolve issues professionally.
• Stand for extended periods and lift up to 25 lbs as needed.

Skills

Customer service

Communication

Cash handling

Multitasking

Team player

Food safety basics

Education

High school diploma or equivalent

Job description

Customer Service Rep (02819) - 1002 Shooting Park Rd

Domino's Pizza in Peru, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 1002 Shooting Park Rd. As a vital member of our store, you'll be responsible for ensuring exceptional customer experiences while contributing to our efficient operations.

• Full-time
• Job Category Org: Store Customer Service Rep

• Greet customers warmly and take accurate food orders over the phone and in person
• Process cash and credit card transactions efficiently
• Prepare high-quality pizzas and other menu items according to company standards
• Maintain a clean and organized work environment
• Collaborate with team members to ensure timely order fulfillment
• Address customer inquiries and resolve issues professionally
• Assist with various cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs. as needed
• Adapt to changing priorities in a fast-paced environment
• Contribute to a positive team atmosphere

• Excellent customer service skills with a friendly and positive attitude
• Strong communication abilities, both verbal and written
• Basic math skills for accurate cash handling
• Ability to follow directions and adhere to food safety guidelines
• Flexibility to work weekends, holidays, and various shifts as needed
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a willingness to assist colleagues
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail in food preparation and order accuracy
• Reliable transportation to and from work
• High school diploma or equivalent preferred (not required)
• Previous customer service or food service experience is a plus

All your information will be kept confidential according to EEO guidelines.