Customer Service Rep(02802) - 305 W. Beaufort St.

Domino's Pizza; Normal (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Domino's Pizza in Normal, IL is hiring a friendly Customer Service Representative to join our team at 305 W. Beaufort St. You will handle customer calls, take orders, and ensure a positive experience in every interaction.

In this fast-paced role, you will prepare pizzas, process payments, maintain cleanliness, and collaborate with the crew to deliver excellent service during peak hours. Previous customer service is preferred but not required.

Qualifications

• Strong communication skills with customers and team members.
• Flexibility to work weekends and holidays.
• Ability to follow directions and policies.
• Basic math for cash handling and orders.
• Ability to stand for extended periods and lift up to 25 lbs.
• Positive attitude and friendly demeanor.
• Work efficiently in a fast-paced environment.
• Team player mindset and willingness to help others.
• Attention to cleanliness and food safety.
• Previous customer service experience preferred but not required.

Responsibilities

• Answer phone calls and take customer orders.
• Prepare and make pizzas according to standards.
• Process cash and card transactions.
• Provide exceptional customer service and resolve issues.
• Maintain a clean and organized workspace.
• Collaborate with teammates during busy periods.
• Assist with cleaning tasks to uphold store cleanliness.
• Handle and lift items weighing up to 25 lbs as needed.

Skills

Communication

Flexible shifts

Cash handling

Customer service

Team player

Attention to detail

Food safety

Physical stamina

Problem solving

Polite demeanor

Job description

Job Description

Domino's Pizza in Normal, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 305 W. Beaufort St. location. As a key member of our customer-focused organization, you’ll play a vital role in ensuring our customers have a great experience with every interaction.

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Strong communication skills with the ability to interact professionally with customers and team members
• Flexibility to work various shifts, including weekends and holidays
• Ability to follow directions and adhere to company policies and procedures
• Basic math skills for accurate cash handling and order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Positive attitude and friendly demeanor, with an easy smile
• Ability to work efficiently in a fast-paced environment
• Team player mentality with a willingness to assist colleagues as needed
• Attention to detail and commitment to maintaining high standards of cleanliness and food safety
• Previous customer service experience is preferred but not required