Customer Service Rep(02702) - 719 N HENDERSON ST

Domino's; Galesburg (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's in Galesburg, United States, is looking for a Customer Service Representative to provide exceptional service and support to our customers. This role involves taking phone orders, processing transactions, and maintaining a clean workspace. We value our team and aim to create an environment that helps individuals reach their career goals.

We offer Full-time and Part-time positions with flexible scheduling options across various shifts. Training will be provided for those new to customer service.

Qualifications

• Ability to follow directions and work both independently and as part of a team.
• Flexibility to work weekends and holidays as required.
• Attention to detail and ability to learn new systems quickly.

Responsibilities

• Answer incoming phone calls promptly and professionally.
• Take accurate customer orders and process cash transactions.
• Provide exceptional customer service and resolve issues.

Skills

Excellent communication skills

Customer service orientation

Multitasking skills

Problem-solving abilities

Basic computer proficiency

Education

High school diploma or equivalent

Job description

Customer Service Rep (02702) - 719 N Henderson St

• Full-time
• Job Category Org: Store Customer Service Rep

We are MBR Management (a locally owned Franchise of Domino's) and we strive to treat all of our team like family. Our goal is to get to know each team member and help you accomplish your goals whether it is a career with us or just earning some extra cash!

We are seeking a dedicated Customer Service Representative to join our team in Galesburg, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

Responsibilities

• Answer incoming phone calls promptly and professionally
• Take accurate customer orders and input them into our system
• Process cash transactions and handle payments securely
• Provide exceptional customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Assist with various tasks to support smooth store operations
• Lift and move items weighing up to 25 lbs. as needed
• Collaborate with team members to ensure efficient service delivery
• Adhere to company policies and procedures at all times

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong customer service orientation and ability to work in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as required
• Basic computer proficiency and ability to learn new systems quickly
• Proven multitasking skills and attention to detail
• Problem‑solving abilities to address customer concerns effectively
• Ability to follow directions and work both independently and as part of a team
• Physical capability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience is a plus, but not required – we provide training!

Schedule and Shift Options

We arguably have the most flexible schedule options of any company in the area. Full time or Part time positions are available.

We are hiring for ALL shifts

• Day Shift - 10am - 5pm
• Dinner Shift - 4/5pm - 9/10pm
• Closing Shift - 5/6pm - 1am