Customer Service Rep(02648) - 320Broadway St

Domino's; New Haven (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in New Haven is seeking a Customer Service Representative to handle orders and assist customers in person or by phone.

Responsibilities include using a touch screen system, memorizing menu items, handling cash, and maintaining a clean store environment while providing friendly service.

Qualifications

• Strong verbal and written communication skills.
• Able to take and process orders accurately.
• Experience with basic math for making change.
• Familiarity with point-of-sale systems and touch screens.

Responsibilities

• Deal directly with customers by phone, electronically, or in person.
• Memorized knowledge of menu to assist customers.
• Handle and resolve customer inquiries and complaints.
• Smile while assisting customers on the phone or in person.
• Assist in food preparation and store cleanliness.

Skills

Verbal communication

Customer service

Cash handling

Touch screen

Tools

Touch screen computer system

Job description

Job Description

The following general description applies to all Customer Service Representatives.

The following general description applies to all Customer Service Representatives.

Please read the detailed information listed below.

Job Duties

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Help keep the store clean.

Training

Orientation and training provided on the job.

Communication Skills

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Must have a clear and upbeat speaking voice when communicating with customers.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.