Customer Service Rep (01577)- 309 A Mid Rivers Mall Drive

Domino's Pizza; Saint Peters (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Flexible hours

Competitive wages

Employee discount

Paid training

Incredible bonus structure

Health insurance after 60 days

Voluntary accident coverage/Critical-}

Job summary

Domino's Pizza is seeking a Part-time Customer Service Representative at our Mid Rivers Mall Drive location in St. Peters. You will greet customers, handle inquiries, process payments, and provide outstanding service to build loyalty.

Ideal candidates have strong communication skills, basic computer literacy, and a customer-first mindset. Flexible hours, weekend shifts, and opportunities for growth are offered as part of a supportive team.

Qualifications

• Customer-focused with ability to handle inquiries and resolve issues.
• Strong communication and listening skills.
• Basic computer skills and POS experience.
• Ability to stand and lift up to 25 pounds.

Responsibilities

• Greet customers and assist with inquiries, purchases, and service requests.
• Process transactions accurately using POS; handle cash/card payments.
• Address complaints with professionalism and resolve issues.
• Maintain product knowledge and provide recommendations.
• Document customer interactions for feedback and improvement.
• Collaborate with team to ensure smooth operations.

Skills

Customer service

POS systems

Active listening

Communication

Empathy

Problem solving

Flexibility

CRM (preferred)

Upselling

Tools

CRM software

Job description

Customer Service Rep (01577)- 309 A Mid Rivers Mall Drive

• Part-time
• Job Category Org: Store Customer Service Rep

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

We are seeking a friendly and customer-focused Customer Service Representative to join our team at our Mid Rivers Mall Drive location in St. Peters. In this role, you will be the face of our organization, delivering exceptional service and support to our customers while maintaining a positive and welcoming environment. You will handle customer inquiries, resolve issues with empathy and professionalism, and contribute to creating memorable experiences that build customer loyalty.

• Greet customers warmly and assist them with inquiries, purchases, and service requests
• Listen actively to customer concerns and provide thoughtful, timely solutions
• Process transactions accurately using point-of-sale systems and handle cash/card payments
• Address customer complaints with patience and professionalism, working toward satisfactory resolutions
• Maintain product knowledge and provide recommendations that meet customer needs
• Keep the customer service area organized, clean, and well-stocked
• Follow company policies and procedures while maintaining a customer-first mindset
• Collaborate with team members to ensure smooth operations and consistent service quality
• Document customer interactions and feedback for continuous improvement
• Support additional store operations as needed during peak hours or special events
• Excellent verbal and written communication skills
• Strong active listening and empathy skills
• Proven ability to remain calm and professional when handling difficult situations
• Problem-solving mindset with a focus on customer satisfaction
• Basic computer literacy and familiarity with point-of-sale (POS) systems
• Availability to work flexible hours, including weekends and holidays
• Ability to stand for extended periods and lift up to 25 pounds occasionally
• Preferred: Experience with customer relationship management (CRM) systems
• Preferred: Previous sales or upselling experience

BENEFITS

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Paid Training
• Incredible Bonus Structure
• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)