Customer Service Rep(01574) 2711 High Ridge Blvd.

SmartRecruiters, Inc.; High Ridge (MO); On-site; USD 29,000 - 38,000; Full time

Job summary

SmartRecruiters, Inc. in High Ridge, MO, is seeking a Customer Service Representative to be the friendly face of our store. You will handle customer inquiries, process orders, and maintain accuracy in cash handling while delivering exceptional service.

We value strong communication, reliability, and a positive attitude. Training is provided, and you must be able to work weekends and holidays. High school diploma preferred.

Qualifications

• Excellent communication skills, both verbal and written.

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner.
• Process customer orders accurately using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

Skills

Customer service

Communication skills

Cash handling

Multitasking

Stress management

Computer literacy

Team collaboration

Physical stamina

Weekend availability

Basic math

Education

High school diploma or equivalent

Tools

Order processing system

POS system

Job description

Customer Service Rep(01574) 2711 High Ridge Blvd.

• Full-time
• Job Category Org: Store Customer Service Rep

Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction.

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and professional demeanor
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company protocols
• Computer literacy and familiarity with order processing systems
• Multitasking ability in a fast-paced environment
• Stress management skills and ability to remain calm under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends and holidays as required
• High school diploma or equivalent preferred
• Previous customer service experience is a plus, but not required – we provide training!

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