Customer Service Rep

SBM Management Services, LP; Edwardsville (IL); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

A facilities management company in Edwardsville is looking for a Customer Service Rep to operate forklifts and ensure safety compliance. The role requires a high school diploma and certification in forklift operation. Candidates should possess strong customer service skills and the ability to lift up to 35 pounds. This full-time position offers a competitive hourly wage of $15.00 - $16.00, and benefits include comprehensive packages. Work hours are Wednesday to Saturday, from 6:00 am to 4:30 pm.

Qualifications

• Must be forklift certified and maintain valid driver's license.
• Six months related experience required.
• Ability to lift and/or move up to 35 pounds.

Responsibilities

• Safely operate forklifts and maintain equipment.
• Comply with safety rules and procedures.
• Check loads are secure and maintain cleanliness.

Skills

Forklift operation

Customer service

Safety compliance

Education

High school diploma / GED

Job description

Customer Service Rep page is loaded## Customer Service Replocations: Edwardsville, ILtime type: Full timeposted on: Posted Todayjob requisition id: JR102569# **Title:**Customer Service Rep# **Job Description:****Job Overview**The Powered Industrial Truck (PIT) Operator will be responsible for safely operating forklifts.**Roles & Responsibilities**To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.* Comply with safety rules, policies, and procedures. Stop at risk behavior of others and self.* Maintain current forklift training and certification as required by company policies.* Perform repetitive tasks.* Take directions and respond to supervision.* Move levers or controls of lifting devices to load, unload or stack material.* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.* Move waste pallets around the PIT area by positioning forks, or lifting platform devices under, over, or around loaded pallets or skids.* Stack waste pallets in the proper waste trailers.* Check loads are secure and maintain a clean and safe environment.* Keep the PIT area organized and clean.* Perform daily equipment checks.* Maintain logs and schedules.* Remove machine attachments and waste material from machines if applicable.* Support shift lead in completing punch-list items.* Use proper personal protective equipment.* Present a professional appearance and conduct.* Understand customer service and satisfaction.* Understand reporting systems and importance of the environment.* Maintains dock and collection areas.* Collect, salvage, and sort reusable or recycle materials or waste materials.* Reports incidents and hazardous conditions to supervisor.* Fill in during staff shortages, such as in custodial, recycle, or maintenance.* Other duties as assigned.**Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.**Education and/ or Experience**High school diploma / GEDSix months related experience and/or training**Certificates, Licenses, Registrations**Required to have a valid Driver’s license and clean driving recordRequired to be forklift certified, and complete all safety and task training certifications**Supervisory Responsibilities**This position has no supervisory responsibilities.**Physical Demands & Work Environment**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.**Compensation and Shift:**Wed-Sat 6:00am-4:30pm $15.00-$16.00 per hour# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the-art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.