Customer Service Rep

Sbmmanagement; Chicago (IL); On-site; USD 21,352 - 22,730; Full time

Benefits offered by this job

Benefits

Job summary

SBM Management Services, LP is seeking a Customer Service Rep in Chicago, IL to maintain cleanliness and sanitation in assigned areas while supporting a safe, professional work environment. You will perform janitorial duties, operate cleaning equipment, and follow daily schedules with a team.

The role emphasizes strong verbal and written communication, ability to read procedures, and readiness to cooperate with supervisors and coworkers.

Qualifications

• Maintenance of cleanliness and sanitation in assigned areas.
• Ability to read and follow safety procedures and schedules.
• Proactive communication with supervisors and team.

Responsibilities

• Perform janitorial duties according to daily schedule.
• Operate motorized cleaning equipment safely.
• Maintain daily upkeep of assigned area and report hazards.
• Follow safety rules and company procedures.
• Present a professional appearance and conduct.
• Communicate professionally with lead, supervisor and coworkers.
• Take direction and fill in during staff shortages.

Skills

Bilingual

Verbal communication

Written communication

Teamwork

Cleaning knowledge

Tools

Cleaning equipment

Floor maintenance

Job description

## Customer Service RepApplylocations: Chicago, ILtime type: Full timeposted on: Posted Todayjob requisition id: JR106469# **Title:**Customer Service Rep# **Job Description:****Job Overview**The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.**Roles & Responsibilities**To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.* Perform janitorial duties* Perform all duties listed on the daily schedule* Operate motorized cleaning equipment* Maintain daily upkeep of assigned area* Report incidents and hazardous conditions to supervisor* Comply with safety rules, policies, and procedures* Perform work assignments in a team with other employees* Perform repetitive tasks* Maintain clean work area* Follow all protocols, company procedures, policies, and rules* Take direction and respond to supervision* Talk with lead, supervisor, co-workers, managers, and customers in a professional manner* Fill in during staff shortage* Support shift lead in completing punch-list items* Use proper personal protective equipment* Present a professional appearance and conduct* Understand customer service and satisfaction* Understand reporting systems, and of the environment**Qualification**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.**Education and/ or Experience:** No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.**Certificates, Licenses, Registrations:** May be required to have a valid driver’s license. Completed all safety and task training certification. May be required to be forklift certified.**Knowledge, Skills, and Abilities:**Bilingual a plusAbility to read and interpret instructions, procedures, manuals, and other documentsStrong verbal and written communication skills.Knowledge of cleaning methods and equipment and willing to share with team.Knowledge of the upkeep and care of the cleaning equipment.Knowledge of cleaning compounds and chemicals, and their safe, efficient use.**Supervisory Responsibilities**This position has no supervisory responsibilities.* **Physical Demands & Work Environment*** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.**Shifts and Compensation**Monday-Friday: 10:00am-6:00pm$15.50-$16.50 per hour# **Benefits:**SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:www.sbmmanagement.com/careers Careers – SBM***SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.***