Customer Service Renovation Coordinator

Chadwell Supply; Phoenix (AZ); Hybrid; USD 37,440 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

401K

104 hours paid time off accrual

Employee Discount Program

Long-term career opportunities

Job summary

Chadwell Supply is seeking a Renovation Coordinator in Phoenix, Arizona. This role involves fielding renovation-related inquiries and managing the documentation of Quotes and Orders to ensure timely delivery.

The ideal candidate will possess strong interpersonal skills and proficiency in Microsoft Office. Hybrid opportunities are available post-training, and the company offers a competitive hourly wage and a comprehensive benefits package including insurance and paid time off.

Qualifications

• Good interpersonal skills to effectively communicate with vendors, managers, and coworkers.
• Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel.
• Strong process analysis and improvement skills.
• Ability to work in a self-managed team environment.

Responsibilities

• Fielding all incoming renovation-related inquiries via telephone, emails, and website.
• Maintain accurate documentation of Quotes and Orders.
• Meet acceptable turnaround times for Quotes, Returns, and Orders.
• Review and process Return Authorizations (RGA) promptly.
• Monitor Renovation queues.

Skills

Interpersonal skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Process analysis and improvement

Job description

Benefits

• Competitive hourly wage of $18.00/hour
• Full Time: Monday-Friday, 9am - 6pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, paid holidays off, and more!
• Employee Discount Program!
• Long-term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
• Named Top Companies USA for 5 consecutive years since 2022!

Overview

The Renovation Coordinator is responsible for fielding all incoming requests to the Department and distributing if necessary. Monitor REN Queues and process Quotes, Orders, and Returns in a timely manner to ensure delivery within the expected time frame.

How you will make an impact

• Be responsible for fielding all incoming renovation-related inquiries via telephone, emails, website, and fax.
• Maintain accurate documentation of Quotes and Orders.
• Meet acceptable turnaround times, as required for Quotes, Returns, and Orders.
• Review and process Return Authorizations (RGA) promptly.
• Monitor Renovation queues.
• Web support for renovations.

What you will need

• Have good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkers.
• Be proficient in Microsoft Outlook, Word, and Excel.
• Have strong process analysis and improvement skills.
• Be able to work in a self-managed team environment. This includes cooperatively scheduling work, meetings, and team task assignments.