Customer Service Pro: Resolve Issues & Delight (Part-Time)

Q5 Connections; Harlingen (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

A customer service firm is seeking a Customer Service Representative to join their team in Harlingen, Texas. This role involves acting as a liaison to resolve customer issues with efficiency and accuracy. Ideal candidates should possess experience in customer service or sales, with excellent communication skills and the ability to multitask. Responsibilities include handling inquiries, troubleshooting problems, and maintaining customer records. Flexible hours are available, and this position is currently open only for authorized individuals in the United States.

Qualifications

• Previous experience in customer service, sales, or related fields.
• Ability to work at least 15 hours minimum per week.
• Positive and professional demeanor.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about the products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Manage large amounts of incoming calls.

Skills

Customer service and sales experience

Ability to build rapport with clients

Prioritization and multitasking

Excellent written and verbal communication skills

Job description

A customer service firm is seeking a Customer Service Representative to join their team in Harlingen, Texas. This role involves acting as a liaison to resolve customer issues with efficiency and accuracy. Ideal candidates should possess experience in customer service or sales, with excellent communication skills and the ability to multitask. Responsibilities include handling inquiries, troubleshooting problems, and maintaining customer records. Flexible hours are available, and this position is currently open only for authorized individuals in the United States.