Customer Service Pro: Quick Resolutions & Product Expert

Domino; Afton (WY); On-site; USD 17,000 - 25,000; Full time

Job summary

Dominos Wyoming is hiring a Customer Service Rep to be the friendly face and voice of the brand. You will handle inquiries, process orders, and support guests with a smile in a fast-paced store environment.

Ideal candidates bring strong communication, problem-solving, and teamwork. Prior customer service experience helps, but potential and enthusiasm are valued. The role is on-site with opportunities for training and growth.

Qualifications

• Excellent verbal and written communication; clear explanations.
• Strong interpersonal skills to engage customers.
• Solid problem-solving with proactive approach.
• Tech-savvy; comfortable with computer systems.
• Experience with CRM software and data management.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail; spot typos easily.
• Team player with adaptable independence.

Responsibilities

• Decode inquiries and provide information clearly and promptly.
• Resolve complaints to transform customer satisfaction.
• Process orders, returns, and exchanges efficiently.
• Coordinate with departments to meet customer needs.
• Maintain up-to-date product knowledge for customers.
• Document interactions in the CRM system.
• Identify tricky issues and escalate when needed.
• Participate in team meetings and trainings.

Skills

Jedi-level communication

People skills

Problem-solving

Tech-savvy

CRM software experience

Multitasking

Attention to detail

Team player

Flexibility

Math skills

Calm under pressure

Education

High school diploma or equivalent

Tools

CRM software

Job description

Dominos Wyoming is hiring a Customer Service Rep to be the friendly face and voice of the brand. You will handle inquiries, process orders, and support guests with a smile in a fast-paced store environment.

Ideal candidates bring strong communication, problem-solving, and teamwork. Prior customer service experience helps, but potential and enthusiasm are valued. The role is on-site with opportunities for training and growth.