Customer Service Pro – Pest Prevention & Growth

Orkin; Hyattsville (MD); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

401K with match

Stock purchase plan

Tuition reimbursement

Paid Time Off

Company Paid Training

Career growth

Job summary

Owl Pest Prevention & Western Pest Services seeks a Customer Service Representative in Hyattsville, MD. You will coordinate schedules, respond to inquiries, and support field operations while delivering a high-quality customer experience.

The role emphasizes strong communication, problem-solving, and teamwork in a fast-paced environment, with a competitive benefits package and opportunities for growth.

Qualifications

• High school degree or equivalent is required.
• Must be 18 years of age and able to work in the U.S.
• Excellent phone etiquette and friendly, professional demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in Word, Excel, and Outlook.
• Good written and verbal communication skills.
• Experience with customer service in a high-volume setting is preferred.

Responsibilities

• Provide exceptional customer service to internal and external clients.
• Prioritize, plan and complete daily tasks and projects.
• Facilitate accounts receivable and collection efforts.
• Manage administrative requests and tasks.
• Provide proactive follow-up and timely information to customers.
• Deliver accurate service and sales information and maintain records.
• Respond to leads and referrals and support scheduling of service routes.

Skills

Excellent communication

Phone etiquette

Organizational skills

Multitasking

MS Office proficiency

Customer service principles

Problem solving

Interpersonal skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

Owl Pest Prevention & Western Pest Services seeks a Customer Service Representative in Hyattsville, MD. You will coordinate schedules, respond to inquiries, and support field operations while delivering a high-quality customer experience.

The role emphasizes strong communication, problem-solving, and teamwork in a fast-paced environment, with a competitive benefits package and opportunities for growth.