Customer Service Pro — In-Store & Phone Orders

SmartRecruiters, Inc.; North Liberty (IA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Pizza discounts

Training provided

Career advancement opportunities

Job summary

Domino's is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, in-person visits, and online orders with professionalism. You will help with orders, address questions, and process payments in a busy store.

The role emphasizes friendly communication, teamwork, and the ability to work evenings, weekends, and holidays. Full-time employment with training and benefits is provided.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings, weekends and holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly service in-store, over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Communication skills

Customer service

Teamwork

Adaptability

Multitasking

Job description

Domino's is seeking a Customer Service Representative to ensure positive experiences for customers by handling calls, in-person visits, and online orders with professionalism. You will help with orders, address questions, and process payments in a busy store.

The role emphasizes friendly communication, teamwork, and the ability to work evenings, weekends, and holidays. Full-time employment with training and benefits is provided.