Customer Service Pro - Hardware & Home Improvement

RONA; Ontario (CA); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Inclusive environment

Work-life balance

Employee discounts

Insurance benefits

Telemedicine (GreenShield+)

Advancement opportunities

Community involvement

Team training

New hire training

Student incentives

Descrizione del lavoro

RONA in the United States operates stores that serve DIYers and contractors. This customer service role focuses on helping customers, handling special orders, and keeping the store organized for a smooth shopping experience.

You’ll access training and opportunities for advancement while contributing to community-focused service. Join a team committed to inclusive environment, flexible work-life balance, and ongoing development.

Competenze

• Effective selling skills and a commitment to excellent customer service.
• Good communication and interpersonal skills.
• Some experience in a customer-focused role.
• The ability to perform work duties involving lifting medium to heavy products.

Mansioni

• Assist customers with information/product requirements in the store or over the telephone.
• Prepare special orders, obtain required information and specifications, and confirm price and delivery date.
• Maintain the store, ensuring it is well stocked and merchandised with current product levels and signage.
• Monitor inventory levels, perform counts, and highlight inventory concerns.
• Keep current on flyer and promotional events.
• Participants in training to improve product knowledge and selling skills.
• Other related tasks to ensure the store runs smoothly.

Conoscenze

Customer service

Sales skills

Communication

Descrizione del lavoro

RONA in the United States operates stores that serve DIYers and contractors. This customer service role focuses on helping customers, handling special orders, and keeping the store organized for a smooth shopping experience.

You’ll access training and opportunities for advancement while contributing to community-focused service. Join a team committed to inclusive environment, flexible work-life balance, and ongoing development.