Pro Customer Service & Sales Specialist (In-Store)

The Home Depot; Shoreline (WA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Medical, dental, vision insurance

401(k) with company match

Profit-sharing bonuses

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member to deliver exceptional service to professional customers, including contractors and property owners. The role involves assisting customers, managing materials and deliveries, and driving sales through product knowledge and loyalty programs. Ideal candidates should have strong customer service skills and be able to work collaboratively. Competitive hourly pay and various benefits are offered based on experience.

Qualifications

• Experience in customer service and sales is preferred.
• Ability to assist customers with expert product recommendations.
• Strong interpersonal skills to maintain professional relationships.

Responsibilities

• Assist Pro customers at the Pro Desk with product recommendations.
• Manage deliveries and resolve any delivery issues.
• Drive sales by leveraging loyalty programs and product knowledge.

Skills

Customer service

Sales techniques

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member to deliver exceptional service to professional customers, including contractors and property owners. The role involves assisting customers, managing materials and deliveries, and driving sales through product knowledge and loyalty programs. Ideal candidates should have strong customer service skills and be able to work collaboratively. Competitive hourly pay and various benefits are offered based on experience.