Customer Service Pro — Guide Rentals & Equipment

U-Haul International, Inc.

Frankfort (IL)

On-site

USD 21,000 - 25,000

Full time

3 days ago

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Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products, Dell etc.

MetLaw Legal program

Job summary

U-Haul International, Inc. is seeking a Customer Service Representative in Frankfort, IL to assist customers with products and services, operate U-Scan tech for rentals, and ensure equipment is inspected and ready for customers. The role emphasizes on-site duties, safety, and strong customer communication.

Minimum qualifications include a high school diploma or equivalent. The position offers benefits, a pay range of $15.00–$18.00 per hour, and on-the-job education, with opportunities for

Qualifications

Customer service orientation and ability to assist customers.
Ability to operate in a fast-paced retail-like environment.
Comfort with using smartphone-based tech to manage rentals.

Responsibilities

Assist customers inside and outside a U-Haul center with products and services.
Use U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Inspect equipment and educate customers about offerings.
Prepare rental invoices and accept returns.

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

Minimum qualifications include a high school diploma or equivalent. The position offers benefits, a pay range of $15.00–$18.00 per hour, and on-the-job education, with opportunities for

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