Customer Service Pro: Growth & Flexible Hours

PLS; Austin (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Vacation time

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking a Customer Service Representative in Austin, TX, to be the primary point of contact with customers. This role involves providing exceptional customer service and educating customers about products and services.

Ideal candidates have prior experience in customer service and must be able to engage with customers effectively. Available benefits include medical insurance, a 401(k), vacation time, and opportunities for career advancement.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant is preferred.
• Must have a professional appearance and demeanor.
• Ability to work flexible hours including early mornings, evenings, weekends, and holidays.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Resolve customer complaints or refer to management.

Skills

Customer engagement

Attention to detail

Multi-tasking

Bilingual (English/Spanish)

Job description

PLS is seeking a Customer Service Representative in Austin, TX, to be the primary point of contact with customers. This role involves providing exceptional customer service and educating customers about products and services.

Ideal candidates have prior experience in customer service and must be able to engage with customers effectively. Available benefits include medical insurance, a 401(k), vacation time, and opportunities for career advancement.