Customer Service Pro — Grow with a Financial Services Team

PLS; Inglewood (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS, a leading retail provider of financial services, is hiring a Customer Service Representative in Inglewood, CA. You will be the face of PLS, delivering superior service and educating customers on our financial products and services.

Responsibilities include handling transactions, ensuring compliance with regulations, maintaining a balanced cash drawer, and assisting customers in a busy store environment. English fluency is required with flexible hours and competitive hourly pay.

Qualifications

• Previous customer service experience preferred
• Ability to engage with customers and offer products/services
• Attention to detail and ability to multi-task
• Professional appearance and demeanor
• Flexible hours including mornings, evenings, weekends and holidays
• English fluency required; bilingual in English/Spanish a plus

Responsibilities

• Provide outstanding customer service to ensure repeat business
• Educate customers on our products and services
• Ensure all transactions comply with federal, state, and local regulations
• Maintain a balanced cash drawer and process transactions accurately
• Use the POS system to access information and process transactions
• Resolve customer complaints or escalate to Store Manager
• Contribute to a neat, welcoming store environment
• Perform other duties as instructed by management

Skills

Customer service

Communication

Job description

PLS, a leading retail provider of financial services, is hiring a Customer Service Representative in Inglewood, CA. You will be the face of PLS, delivering superior service and educating customers on our financial products and services.

Responsibilities include handling transactions, ensuring compliance with regulations, maintaining a balanced cash drawer, and assisting customers in a busy store environment. English fluency is required with flexible hours and competitive hourly pay.