Customer Service Pro – Front Desk & Garment Care, Growth

Morellis One Hour Dry Cleaners Inco; Indianapolis (IN); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Advancement opportunities

Training & development

Job summary

Morellis One Hour Dry Cleaners Inc in Indianapolis, IN is seeking a friendly Customer Service Representative to greet customers, process garments, and manage orders with a smile. You will be the face of a trusted local business, delivering exceptional service daily and supporting a fast-paced front counter environment.

Ideal candidates have strong communication and cash-handling skills, enjoy multitasking, and are reliable team players.

Qualifications

• Prior customer service, retail, or front desk experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic math skills and comfort handling cash and POS transactions.
• Reliable, punctual, and detail-oriented work ethic.
• Ability to stand for extended periods during shifts.
• Dry cleaning or laundry industry experience is a plus, but not required.

Responsibilities

• Greet and assist customers at the counter with a positive, professional attitude
• Accept and process incoming garments and dry cleaning orders accurately
• Inspect and tag clothing items, noting any special care instructions or pre-existing damage
• Inspect, assemble, bag and organize all orders going to our four locations for the day
• Handle customer inquiries, complaints, and order status updates in a timely manner
• Process payments, operate POS systems, and manage cash transactions
• Notify customers when orders are ready for pickup via phone or other communication channels
• Maintain a clean, organized, and welcoming front-of-store environment

Skills

Customer service

Communication

Multitasking

Cash handling

Reliability

Stand for long shifts

Tools

POS systems

Job description

Morellis One Hour Dry Cleaners Inc in Indianapolis, IN is seeking a friendly Customer Service Representative to greet customers, process garments, and manage orders with a smile. You will be the face of a trusted local business, delivering exceptional service daily and supporting a fast-paced front counter environment.

Ideal candidates have strong communication and cash-handling skills, enjoy multitasking, and are reliable team players.