Customer Service Pro for Home Improvement

Lowe's Companies, Inc.; Kahului (HI); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

10% Associate Discount

Track to the Trades program

Tuition assistance

Job summary

Lowe's is hiring a Customer Service Associate in Kahului, HI. You will welcome customers, help them find products, and ensure their needs are met across departments. Duties include assisting with merchandise placement, processing orders, and supporting multiple store areas as needed.

This role emphasizes friendly service, product knowledge, and the ability to work across departments to deliver outstanding customer experiences at Lowe's.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Basic math

Lifting 25 lbs

Tools

POS system

Job description

Lowe's is hiring a Customer Service Associate in Kahului, HI. You will welcome customers, help them find products, and ensure their needs are met across departments. Duties include assisting with merchandise placement, processing orders, and supporting multiple store areas as needed.

This role emphasizes friendly service, product knowledge, and the ability to work across departments to deliver outstanding customer experiences at Lowe's.