Customer Service Pro - Flexible Shifts & Weekends

Domino's; Birmingham (AL); On-site; USD 16,531 - 20,664; Full time

Job summary

Domino's Birmingham is seeking a friendly and customer-focused Customer Service Representative. You will greet customers, take orders, process transactions, and maintain a clean, well-organized store environment at 4527 Valleydale Rd.

This role emphasizes delivering exceptional service and teamwork in a fast-paced setting. The position requires strong communication, reliability, and flexible scheduling, including evenings, weekends, and holidays.

Qualifications

• Excellent verbal and written communication abilities.
• Strong customer service orientation with a genuine desire to help others.
• Cash register and POS system operation.
• Attention to detail and accuracy in all tasks.
• Ability to work effectively as part of a collaborative team.

Responsibilities

• Greet customers with a warm, welcoming demeanor and answer incoming phone calls professionally.
• Take accurate customer orders and process transactions using our POS with precision.
• Handle cash and payment processing while maintaining accuracy and security.
• Prepare products according to established recipes and quality standards.
• Maintain a clean, organized store environment and professional appearance.
• Respond to customer inquiries and resolve issues promptly and professionally.
• Collaborate with team members to support store operations during peak and off-peak hours.
• Adapt to changing priorities and assist with additional duties as assigned.

Skills

Customer service

POS operation

Cash handling

Communication

Team player

Time management

Attention to detail

Tools

Cash register system

Job description

Domino's Birmingham is seeking a friendly and customer-focused Customer Service Representative. You will greet customers, take orders, process transactions, and maintain a clean, well-organized store environment at 4527 Valleydale Rd.

This role emphasizes delivering exceptional service and teamwork in a fast-paced setting. The position requires strong communication, reliability, and flexible scheduling, including evenings, weekends, and holidays.